I got another request for a post from an awesome blogger. Katie over at Kroger Krazy wants to change her Facebook page name. She went through a site name change and re-brand a while back and her Facebook page name still says her old website’s name. This is an issue with anyone who rebrands, changes businesses or wants to change their page name for another reason.
Please note that this is currently only an option for Facebook Pages where the owner is based in the United States.
So let’s solve this problem!
I will preface this post by saying that you should be 100% confident that your page is following all of Facebook’s page rules before you request that someone from the Facebook team look at your page. If you’re running giveaways, make sure you follow the rules with FB. If you bought fans, don’t even try to change your name. Pretty much, you know if you are breaking the rules and if you are, (first of all, you should stop) you should not draw attention to your page.
For those with under 200 fans:
Ok, so if you’ve got under 200 fans, changing your Facebook page name is quite easy.
Head to your page info screen.
Click on “Name”, which will be the first option. You’ll see a box where you can change your name. If you have under 200 fans, you’ll see this screen:
Simply enter the new name and click “save changes” and you’re done! The name of the page will be immediately changed to the new name.
For those with over 200 fans:
If you have over 200 fans, the process becomes more complicated.
Note: you can only change you page name ONE TIME. Ever. So make it count.
Head to your page info screen:
Click on “name” and you’ll see this:
Notice there is no box to change your name. That lovely option has been replaces with some text that says “request name change” that you’ll have to click. When you click it, you’ll be brought to this page:
Read the rules and click the box to open up some more options:
Here, you’ll want to choose what your page represents. Most likely if you’re reading this, you will be choosing the “website or blog” option. Choosing that option will bring up some more rules:
When you click the box here, some more options will drop down including a box with your current page name and a box to enter your new (requested) page name. You will also be give a few reasons to choose from as to why you are submitting this request to change your name. Rebranding is one of the choices.
Now here’s the tricky part. Facebook wants you to upload some sort of documentation that shows your REQUESTED business name. This has to be something like a bill, your business licence or tax info. If during your rebrand, you changed your business name with your local organization or you file taxes under the new name, that would be the easiest way to do this. Upload any tax form (with social security/income blurred) with your new name on it.
Another way to obtain documentation that Facebook may deem acceptable is to change your name in one of your affiliate accounts to your business name and your name. (Update: this has been confirmed to work by a personal friend of mine who submitted an image of a paycheck from an affiliate sent to her with both her business name and personal name on it.) Then change your payment preference to check by mail. I would imagine a check with your address, business name and your own name would be enough. Although who knows with those crazy people over at Facebook.
One thing that you could add to try and improve your chances is to let them know that you are considering (or you are) advertising with Facebook but you don’t know if you can spend any money promoting a page that does not reflect the actual name of your business. You might not want to pull this one out right away, but if you are getting the runaround, it might help you out.
So there you have it!
I will update this page with the documentation that worked or didn’t work from others. Please share int he comments below what kind of documentation you uploaded and whether it worked or not.